Shipping policy

Shipping Policy

At Ninelines, we aim to deliver your order safely and on time.

• Orders are usually processed within 1–2 business days.

• Delivery times may vary depending on your location and courier service.

• Customers will receive shipping or tracking details once their order has been dispatched, where applicable.

• Please ensure your shipping address and contact information are accurate when placing your order.

• Ninelines is not responsible for delays caused by courier services, incorrect addresses, weather conditions, or other circumstances beyond our control.

• If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for redelivery.

• Please inspect your order upon delivery and contact us promptly if you receive a damaged, defective, or incorrect item.

For any shipping-related questions, please contact our customer support team.